NEAT

Non-Emergency Accessible Transport

An ethical booking and bidding platform connecting people with verified, accessible transport providers — giving you confidence, control, and care every step of the way.

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🚧 Beta Testing in Progress

We're currently testing with a limited group. Public and business registration will open soon! Any unauthorised logins and sign-ups during this time may be deleted.

Interested in early access or a demonstration of the App? Email us at: enquiries@neatapp.co.uk

NEAT Transport Access Options

For Individuals

Book accessible transport for yourself or a family member.

Admin, Managers & Drivers

Manage your care homes, residents, trips, and driver bids.

For Care Home Staff

Book and manage transport for the residents in your care home.

Staff Login

How It Works

NEAT connects care homes, schools, councils, and individuals with qualified accessible transport drivers through a simple, transparent platform.

Booking is easy
Qualified drivers submit competitive bids for your journey. Compare prices, ratings, and vehicle types to choose the best fit for your needs. No hidden fees, no surprises.
Transparent Pricing
Book transport for any date and time - whether it's tomorrow or next month. Drivers compete to offer you the best price and service. Early bookings typically receive more bids, giving you better choice and value.
Accessible Transport Guaranteed
Every driver is verified for accessibility features — wheelchair access, hoists, ramps, and more. Match your specific mobility needs with the right vehicle and driver.
Council-Verified Drivers
All drivers are verified directly through their local council — checking DBS status, licenses, and insurance. Travel with confidence knowing every driver is fully vetted.
Simple Dashboard Management
Whether you're managing transport for a care home, school, or booking for yourself, our intuitive dashboard makes scheduling, tracking, and managing trips effortless.
You Stay in Control
Choose your drivers, set your preferences, and specify accessibility needs. NEAT gives you transparency and control — whether booking for one person or managing an entire organization.

Our Mission: NEAT Transport

NEAT stands for Non-Emergency Accessible Transport — but it means so much more than that.

  • Needs-based support for every individual
  • Empathy for visible and invisible disabilities
  • Accessibility as a non-negotiable, not a luxury
  • Transport that adapts to people — not the other way around

Whether you're booking a wheelchair-accessible minibus, need a quiet ride with no conversation, or prefer a familiar female driver — NEAT is designed for you.

This is transport that listens.

This is NEAT.

Frequently Asked Questions

Quick answers to common questions. View all FAQs →

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